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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a samsung c460 printer. My husband is hard wired to

Customer Question

I have a samsung c460 printer. My husband is hard wired to it running Windows Vista. I have a macBook pro, and I am connected wirelessly. He prints fine, but sometimes the printer seems to go to sleep on me, and we have to unplug and replug it to get it to print. The last time we did this, it would not print. I do not know the next steps to solve this problem. Please help.
Submitted: 11 months ago.
Category: Printers
Expert:  Joel Kalman replied 11 months ago.
Hello. My name is ***** ***** I can help you solve your problem. What is your computer operating system?