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Ask JKalman Your Own Question

JKalman, Engineer
Category: Printers
Satisfied Customers: 552
Experience:  I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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I'm in Microsoft Publisher 2016. I have an invitation set up

Customer Question

I'm in Microsoft Publisher 2016. I have an invitation set up - paper is 5.5x7.75. When I select print, the custom size is at 8.5x11, and I don't know how to change it.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Computer Technician should be aware of?
Customer: Printer is Canon MG7720
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Printers
Expert:  JKalman replied 7 months ago.
Hello. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
Expert:  JKalman replied 7 months ago.
I am investigating your problem now. Please standby..
Customer: replied 7 months ago.
Never mind - I figured it out.
Customer: replied 7 months ago.
no, I do not wish any more help. I don't need it.
Expert:  JKalman replied 7 months ago.
You can go to the Page Design tab and select the Size symbol in the ribbon menu. The scroll down to Create New Page Size.
Expert:  JKalman replied 7 months ago.
Okay. Thank you for choosing Just Answer.
Customer: replied 7 months ago.
Thanks - no more help needed.
Expert:  JKalman replied 7 months ago.
You are welcome!