How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Mx712 cannot be detected by my pc, JA: Sometimes things that

Customer Question

mx712 cannot be detected by my pc,
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: trying to setup wifi for my canon mx712 printer.
JA: Is there anything else important you think the Printer Technician should know?
Customer: do not have the cable that came with printer to hook up that way.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 5 months ago.
Hi,I'm sorry about the issue. Is this a new printer or new computer or new internet modem / router device?What's the brand / model of your internet modem / router device?Are you able to go to the Wi-Fi / wireless / WLAN setup menu on the printer's screen? Is there any error or message?Do you have windows xp, vista, or 7, or 8, 10?Please reply at the box below. Thank you,
Expert:  Viet - Printer Tech replied 5 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.