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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4687
Experience:  B.Sc. Computer Science with Honors
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My Canon MP 560 has a screen that says Printer Error and to

Customer Question

My Canon MP 560 has a screen that says Printer Error and to unplug and contact service center. The number on the screen is B200. What can I do?
Submitted: 7 months ago.
Category: Printers
Expert:  Michelle replied 7 months ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Expert:  Michelle replied 7 months ago.
The error code b200 usually indicates an issue with printhead and would need the printhead to be replacedthere are few intermediate steps that we can tryremove the cartridges...turn off the unit....unplug the power cable...manually slide the carriage assembly\ printhead back and forthalso clean the rail against which the assembly slides with a tissue ensuring that there is no ink residue on itclean the golden contacts of the cartridges and the printhead with a cotton swab dipped in little alcoholonce these steps have been done turn on printer and checkif even after that the error code continues the printhead may need to be replaced..if unit is within warranty you may contact canon at 1-800-OK-CANON else if out of warranty you may get it serviced through a local printer repair storei hope you understand that in case of hardware faults i can suggest cleaning and reset steps but cannot make a bad part work againLet me know if you have any questions.I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the stars on top right of the page and hit submit. If you are unable to follow the steps i gave feel free to ask or reply me so that i can continue to help you answer you question further. Thank you.