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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9306
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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WF-7620 my printer has printed 20 pages of garbage & still

Customer Question

WF-7620 my printer has printed 20 pages of garbage & still going. I have disconnected power. no improvement. There is nothing in the print queue
Submitted: 6 months ago.
Category: Printers
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. Try restarting your computer too. And disconnect the printer from your computer, if it is connected to it with a USB cable. Leave it disconnected for the duration of the restart-and-login process of your computer, only then reconnect it.