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jinsmn, Engineer
Category: Printers
Satisfied Customers: 2466
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How do i fix error code 6801 on my brother gt-3 series direct

Customer Question

how do i fix error code 6801 on my brother gt-3 series direct to garmet printer
Submitted: 9 months ago.
Category: Printers
Expert:  Cody replied 9 months ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 9 months ago.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?
Customer: replied 9 months ago.
Hello Cody, I am having 6108 error on my GT 381 brother
Customer: replied 9 months ago.
how can I fix this problem
Customer: replied 9 months ago.
can I bypass this error?
Customer: replied 9 months ago.
Expert:  Cody replied 9 months ago.
you get the error on the compute or printer menu?
Customer: replied 9 months ago.
Customer: replied 9 months ago.
you there?
Customer: replied 9 months ago.
it is really important for us to get this printer running.
Expert:  Cody replied 9 months ago.
Try to clean the sensors on the printer and the rollers.
Expert:  jinsmn replied 9 months ago.
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied. Clean inside the printer especially the guide shaft (wipe off with alcohol and grease up) and replace CR Belts to move the carriage smoothly.After cleaning adjust the CR SPEED from the machine menu. It should solve the problem. Please Refer this page for error codes and solutions. RegardsJins