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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I let my printer clean itself and do a head alignment, and

Customer Question

i let my printer clean itself and do a head alignment, and now everything i print comes out blank
Submitted: 7 months ago.
Category: Printers
Expert:  Russell H. replied 7 months ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. How old is the printer, please?Why did it need a cleaning and head alignment? did you put new cartridges into it then or recently before?If you did, what cartridges were they, please?