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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Customer Question

I-have-an-Epson-Stylus-TX110-printer-and-scanner-that-I-am-having-trouble-installing-on-to-my-computer-that-has-Windows-10.Can-you-help-me.
Submitted: 8 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 8 months ago.
Hi,I'm sorry about the issue. Is there any error or message?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 8 months ago.
Sorry,but-I've-changed-my-mind,as-I'm-a-bit-concerned-about-letting-youaccess-my-computer.Thanks-for-your-time.
Expert:  Viet - Printer Tech replied 8 months ago.
I'm sorry. You can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/Remote support is quicker and easier for you as I will do all the troubleshooting steps for you. Otherwise, I can provide written instructions you can use for fixing this issue.Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,