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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Customer Question

Submitted: 6 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 6 months ago.
Hi,I'm sorry about the issue. Is there any error or message?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 6 months ago.
Expert:  Viet - Printer Tech replied 6 months ago.
I'm sorry. You can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website: support is quicker and easier for you as I will do all the troubleshooting steps for you. Otherwise, I can provide written instructions you can use for fixing this issue.Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,

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