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Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am trying to install my HP2132 printer and am having trouble.

Customer Question

I am trying to install my HP2132 printer and am having trouble. Can you help me?
Submitted: 10 months ago.
Category: Printers
Expert:  Md. Sadique replied 10 months ago.
Hello and thanks for your question. I look forward to assisting you today with the best answer possible.What is the operating system of your computer?for eg: windows/Mac
Customer: replied 10 months ago.
windows 10
Expert:  Md. Sadique replied 10 months ago.
Would you like me to remote in and work on the issue directly?
Expert:  Md. Sadique replied 10 months ago.
The remote service you requested is not getting accepted due to some issues with the payment.
Expert:  Md. Sadique replied 10 months ago.
Are you trying to install the printer using a USB cable or wirelessly?
Customer: replied 10 months ago.
using a USB cable
Expert:  Md. Sadique replied 10 months ago.
Please click this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=e8639baf-3a84-4db5-bd63-4f88f9cb66b4Then click "I Agree" Then download and run the Elsinore Screen Connect.
Expert:  Md. Sadique replied 10 months ago.
Please let me know if you're facing any trouble downloading the Elsinore screen connect file.
Expert:  Md. Sadique replied 10 months ago.
If you have already downloaded, then run it to get me connected.
Expert:  Md. Sadique replied 10 months ago.
Are you there?