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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need help in scanning documents

Customer Question

i need help in scanning documents
Submitted: 7 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 7 months ago.
Hi,I'm sorry about the issue. Is there any error or message when scanning? Was it working fine previously?Is printing currently working fine?What's the model of your Canon Pixma printer, such as MX410, etc.?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Printer Tech replied 7 months ago.
Please stay with me on this web page. Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.