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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a brother mfc-495cw printer. when I turn it on it turns

Customer Question

I have a brother mfc-495cw printer. when I turn it on it turns itself off in about 1 minute.
it no longer connects with the computer. computer does not seem to detect it.
Submitted: 7 months ago.
Category: Printers
Expert:  Nathan replied 7 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. After it turns itself off, does it come back by pushing any of the buttons on front (other than power)?