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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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When I select "print" it reads out "paper size, letter type:

Customer Question

When I select "print" it reads out "paper size, letter type: auto detect. Will not print!
Submitted: 6 months ago.
Category: Printers
Expert:  Richard replied 6 months ago.
Hi there and welcome DanAre you on a windows or mac computer? Which version? And are you connected to the printer via wireless or a USB cable?Thank you
Customer: replied 6 months ago.
windows, 10, usb
Expert:  Richard replied 6 months ago.
Thank youCan you connect it to a different USB port on the computer, then wait 5 minutes and try to print.Let me know the results please
Expert:  Richard replied 6 months ago.
your payment failed sorry but let me know please the results of my instructions

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