How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31120
Experience:  Printer and scanner problem resolver for over 15 years
32989067
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

My Canon Printer MG7570 paper jammed. How do I open it up to

Customer Question

My Canon Printer MG7570 paper jammed. How do I open it up to clear the jam support code 5100 has appeared. What do I do?
Submitted: 7 months ago.
Category: Printers
Expert:  Richard replied 7 months ago.
Hi there and welcomeOpen up the printer where you put the ink cartridges in. There you should see the paper as this is the most common area a Jam can occur.Let me know the results please.