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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14588
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Regarding Epson WF-4630: Regardless of my paper source settings

Customer Question

Regarding Epson WF-4630: Regardless of my paper source settings I can not get this printer to feed envelopes from either the tray or the rear feeder source. Also, I can not get the printer to recognize the rear feeder as the priority or default source. Please help. Thanks, *****
Submitted: 9 months ago.
Category: Printers
Expert:  John replied 9 months ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.Please upgrade the driver for your printer. You can download them from here ===> Epson WorkForce Pro WF-4630 All-in-One Printer <=== Click Here Download and install the "Drivers and Utilities Combo Package" After you install it, please restart the computer and try to print choosing the paper source settings. Also, check the instructions from page 57 "Loading Paper and Envelopes in the Rear Paper Feed Slot" from this guide ===> <==== CLICK HERE Let me know if it works. =====Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges. Please read below also: Some customers get upset when they do not get a quick solution and as a result rate my service as poor even though it is the correct answer. I respectfully ***** ***** you go to rate me, if you are inclined to rate me poorly, to please let me know what more I can do to gain a positive rating. That would be highly appreciated. If you are satisfied with my job please leave me a positive feedback, that's the only way for me to be paid by, you won't be charged again. Remember this doesn't have to be the final answer. We can continue communicating for no additional charges. If you require any additional information, please do not hesitate to let me know clicking reply. Please do not leave negative feedback, just click Reply instead. Thank You and I wish you all the best. GOD Blessings!!! John=====