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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Hewlett Packard HP 3030 printer. (Not 'All in One').

Customer Question

I have a Hewlett Packard HP 3030 printer. (Not 'All in One'). It is connected to my HP Pavilion dvd6 Series Entertainment notebook. Since upgrading to Windows 10 I can no longer use my HP3030 printer. (I also have my HP Deskjet F4185 All-in-one colour printer and that works fine)
Please assist me in resolving the problem.
Rob Buckett Auckland 1050 New Zealand
Submitted: 6 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 6 months ago.
Hi,I'm sorry about the issue. Is there any error or message?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Printer Tech replied 6 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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