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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Brother MFC-8680 DN printer and am trying to scan

Customer Question

I have a Brother MFC-8680 DN printer and am trying to scan content from one of my books and save it to a word document I am writing, with the ability to edit the copy I have scanned. When I try to scan the printer tells me the necessary program has not been downloaded. How can I download the proper program?
Submitted: 6 months ago.
Category: Printers
Expert:  Sudipto replied 6 months ago.
Can you tell me, which version of Windows do you use ?
Customer: replied 6 months ago.
It was Windows 8 and I had Windows 10 installed.
Customer: replied 6 months ago.
Did you get my answer that I have had Windows ten installed?
Customer: replied 6 months ago.
I have a dinner engagement and need to leave my computer.
Expert:  Sudipto replied 6 months ago.
OK, no problem. We can continue later.

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