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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Artisan 710 - "A printer error has occurred.

Customer Question

Artisan 710 - "A printer error has occurred. Turn power off and on again."
Cleared all sign of paper jam, recycled printer. Error message continues
Submitted: 8 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 8 months ago.
Hello and thank you for choosing JA for your support needs. When did this error first occur? Is this the first time that you have seen it? The age of your Printer? Is there any more information about the error on the screen?
Customer: replied 8 months ago.
Tonight while printing. Paper jams have occurred very occasionally. Printer is 3 to 5 years old. "...For details, see your documentation or Epson.com."
Customer: replied 8 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 8 months ago.
no
Expert:  VanMagnus Systems replied 8 months ago.
OK... What is the Operating System of your PC Windows, OS X MAC or LINUX?
Customer: replied 8 months ago.
I have decided to replace the printer. No futher assistance desired