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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Får felmeddelande 9923. Har försökt installera om men det står

Customer Question

Får felmeddelande 9923. Har försökt installera om men det står inte ens scanner som alternativ längre. Har Lexmark pro5500 och nyligen uppgraderat OSX El Capitain. Vad göra?
MVH
Agneta
Submitted: 10 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 10 months ago.
Hej Agneta, hur mår du på denna fina dag? Är detta första gången som denna fråga har hänt eller har det hänt förut?
Customer: replied 10 months ago.
No, this is the first time. I wonder if it has something to do with upgrading to OSXEl Capitain? I have tried to do a new installation of the scanner but it didn´t work.
Expert:  VanMagnus Systems replied 10 months ago.
OK. So the Printer worked on the old OS X System?
Expert:  VanMagnus Systems replied 10 months ago.
http://support.lexmark.com/index?productCode=LEXMARK_PRO5500&page=product&locale=EN&userlocale=EN#1 And select OS X El Cap Drivers....