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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can not get the scanner to save or print a document in 100%

Customer Question

I can not get the scanner to save or print a document in 100% actual size. always saves at 172 %. I have a Canon LIDE 120, serial # *****
Submitted: 6 months ago.
Category: Printers
Expert:  IT Miro replied 6 months ago.
Hello! My name is***** am a certified computer professional who will assist you with the problem you described.Please tell me the name of the program you use to open and print the scanned documents.I am awaiting your reply.Thanks,IT Miro
Expert:  IT Miro replied 6 months ago.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro

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