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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35232
Experience:  Troubleshoot printers, scanners, etc.
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I changed my toner but am still receiving low toner messages,what

Customer Question

i changed my toner but am still receiving low toner messages,what should i do?
my printer is mfc7360n
Submitted: 8 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 8 months ago.
Hi,I'm sorry about the issue. Please try the following fix:1. Open the printer's front cover.2. Press the Clear/Back button. (The screen will display: REPLACE DRUM? 1. Yes 2. No.)3. Ignore the display, and press the three keys *00 in order on the keypad. (You should see "Accepted" on the screen.)4. Close the printer's cover, and it should work.Please reply at the box below to continue. Thank you.
Expert:  Viet - Printer Tech replied 8 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.