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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15427
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a kyocera ecosys p2135 dn laser printer that when it

Customer Question

I have a kyocera ecosys p2135 dn laser printer that when it prints labels for me it makes half of the doucment grey or black with excess ink. the dust bin has been emptied. what can be done to stop this problem? lyle
Submitted: 6 months ago.
Category: Printers
Expert:  Electronics Pete replied 6 months ago.
Hi Lyle,
Customer: replied 6 months ago.
I haven't received an answer to my question so how can I rate the service. Right now I've spent $23 for something I haven't received. What would your rating be if you were in this situation?
Customer: replied 6 months ago.
Where do I find the answer?
Expert:  Electronics Pete replied 6 months ago.
Thanks for replying back to me.You were offline when I responded earlier. If changing the toner cartridge did not help, then there may be excess toner within the machine - try using a vacuum cleaner to clean it out and let me know if that helps...If it does not then the next step will be to replace the drum.

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