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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon MX432 printer is ON but won't print It was set

Customer Question

My Canon MX432 printer is ON but won't print
It was set up wireless and following a recent power outage, I get message: the printer is offline
Check that printer cable is connected (don't have printer cable) and that printer POWER is ON.
Note: I can copy but cannot print from computer.
Submitted: 6 months ago.
Category: Printers
Expert:  Shefin replied 6 months ago.
Hello!Thank you for your question. I amCustomerand I look forward to helping you with your issue today. May I know the operating system you are using? Is it Windows 7? Can I access your computer remotely and check the issue? Thank you.S H E F I N

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