How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I just bought and installed a Kodak Verite 55 printer, but

Customer Question

I just bought and installed a Kodak Verite 55 printer, but I cannot get it to print off of my computer. I went through your driver process, and they wanted about $30 to fix a couple of my supposedly weak drivers. Is this necessary, or can you get it to print the way it is?
Submitted: 9 months ago.
Category: Printers
Expert:  Joel Kalman replied 9 months ago.
Hello. My name is ***** ***** I can help you solve your problem. It is not necessary or advisable to pay for software to update your drivers. If they work, the drivers are fine, and the downloading software from unsolicited sources exposes your computer to viruses. What is your computer operating system?
Customer: replied 9 months ago.
It has been taken care of. It works fine now.
Expert:  Joel Kalman replied 9 months ago.
Very well. Thank you for choosing Just Answer.