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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer WF 3640 ..Paper jam and the message is to message is

Customer Question

Printer WF 3640 ..Paper jam and the message is to message is to refer to documentation or to get to you. Message is Ox69. What can I do?
Submitted: 6 months ago.
Category: Printers
Customer: replied 6 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Sowrav D. replied 6 months ago.
Please turn off the printer then, open the printer cover and power on the printer, after that let me know if the cartridges move freely or not ?

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