I am the person that will be helping you today.
You may download the software from the following page: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx310
- On the aforementioned page, click the "Drivers & Downloads" button located on the top of the page.
- Then click the Select button to download the drivers.
- Once they are downloaded, open the file and install it.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason