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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a HP Photosmart C6150 which I've had time. Yesterday,

Customer Question

Good morning. I have a HP Photosmart C6150 which I've had for a long time. Yesterday, it was printing fine and I got error message 0xc18a0201. Naturally, I'm in the middle of my tax forms! Is there anything I can do about this error? Thanks..
Submitted: 8 months ago.
Category: Printers
Expert:  Md. Sadique replied 8 months ago.

Hello and thanks for using JustAnswer. I look forward to assisting you today with the best answer possible.

Expert:  Md. Sadique replied 8 months ago.

Let us perform some steps to fix this error:

Expert:  Md. Sadique replied 8 months ago.

Press and hold the “*” key and “#” key and release both keys.
“Enter Special Key Combo” message will appear.

Expert:  Md. Sadique replied 8 months ago.

Please let me know when you are ready to begin.