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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 10334
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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Here again. got message agin that no one available to get

Customer Question

Brian here again. got message agin that no one available to get into computer. What do I do now?
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What printer, by maker and model #, do you have?

What problem is there with the printer, or the computer that prints to it?

Is the computer that prints to it, a Windows PC, or an Apple computer, please?

Customer: replied 1 year ago.
PIXMA MG5420 COMPUTER DOES NOT RECOGNIZE THE PRINTER MacAirBook I think I need correct software and could not find online
Customer: replied 1 year ago.
Russell H. is to whom I am responding
Expert:  Russell H. replied 1 year ago.

What MAC OS X version is on your computer, please?

Expert:  Russell H. replied 1 year ago.

(To find out, click on apple menu, then on About This Mac, and read off the 10.X number.)