Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Im sending you an offer for remote support as you requested. Once accepted, I will send the connection steps and then I can work directly on the issue.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Yes, the remote connection is in addition to the standard fee we charge.
Its also a guaranteed service meaning if Im not successful, youre entitled to a full refund. Its also optional, if you dont want me to connect to your mac and work on the issue, we can work via written support instead.