Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Do you get any error code says B200?
S H E F I N
This error code is a service error indicating ink absorber full. This involves getting the absorber replaced and the unit needs to be serviced. Further you can try the below option as well as an alternative to your problem.
Hope this helps and resolve your concern. If the issue still persists, you may have to get help from a local technician. However, the repair cost may be higher than a new printer itself. If the printer is old, it will be better getting a new printer instead of repairing it.
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DO you see a Reset button?
You can use Resume or Cancel button.
1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)5) Press the Power button. The LED lights in green, and theselected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)6) Power off then back on and test.
Please try the following.
Please turn off the unit....unplug the power cable.
Remove all the cartridges...manually slide the carriage assembly\ printhead back and forthAlso clean the rail against which the assembly slides with a tissue ensuring that there is no ink residue on itClean the golden contacts of the cartridges and the printhead with a cotton swab dipped in little alcoholOnce these steps have been done turn on printer and check
If still the error repeats, turn off the unit....slide the cradle to one corner..now have a look..you will be able to see a sponge
If the unit is within warranty cover, please contact canon to get this sponge replaced. Else if the unit is out of warranty, please take out the sponge, clean it with water...let it dry for few hours...then insert it back in...else you can contact a local repair store a get a new sponge and insert that one in and this error should get fixed.
let me know if you have any questions. I hope you understand that in case of hardware faults, i can diagnose and suggest steps to fix a faulty part but cannot make a bad part work again.