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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15743
Experience:  HNC Computing; Large format and multifunction printer expert
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I am having trouble sending faxes from my printer. I had to

Customer Question

Hi I am having trouble sending faxes from my printer. I had to hook it up to a phone cord that had to go all the way to my kitchen but a friend said I didn't have to use the phone cord but he threw away my very long phone cord not I can't get my fax to work at all
JA: Thanks. Can you give me any more details about your issue?
Customer: I think he hooked it up through my internet service in a box they provided to get me on the Internet
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 8 months ago.
Category: Printers
Expert:  Electronics Pete replied 8 months ago.

What is the make and model number of the printer please|?

Customer: replied 8 months ago.
It is a HP J4680
Customer: replied 8 months ago.
I think I have it fixed by using the phone cord but I lost the fax number I was trying to fax to do will find out for sure tomorrow
Customer: replied 8 months ago.
If not I would like you to fix it for me
Customer: replied 8 months ago.
Are you going to answer me any more? I don't think I have received any information that has helped me a bit. So what are going to help me?
Expert:  Electronics Pete replied 8 months ago.

Yes, we can still reply back and forth here.

Expert:  Electronics Pete replied 8 months ago.

Do you have the fax number now?

Expert:  Electronics Pete replied 8 months ago.

The printer can be set up to send and receive faxes either through a phone line or through a PC.

Expert:  Electronics Pete replied 8 months ago.

Let me know if you need any further assistance with this?