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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How my printer is telling me printer head error and

Customer Question

how my printer is telling me printer head error and alignment unsucessfull
Submitted: 8 months ago.
Category: Printers
Customer: replied 8 months ago.
MY PRINTER IS NOT PRINTING AFTER I CHANGED CARTRIDGE ITS SAYING PRINT HEAD ERROR AND ALIGNMENT UNSUCESSFUL
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble Rachael.

I'd like to help ,but to do so I really need the complete and proper model number, not just the type/series. For example is it an officejet 8610?