Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you get any error messages?Does it try to print, but outputs a blank page?
You are charged the deposit to post your question, and the balance upon corresponding with an expert.
That fee would be ultimately refundable if you didn't get an answer, etc.
Thanks for the update.
I cannot do any of the above, but you may do so from the help page.