Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Scanner driver for the printer must be installed on your computer to make the scanner work.
Let me know the model number of the Epson all in one printer.
My apology for the delay i waited for your reply then i had to log off .
you have provided 2 all in one printer models
Click here to download and install the driver for Epson WorkForce Pro WF-4640
Click here to download and install the driver for Epson WorkForce Pro WF-4630
You will have to select the driver and utility combo package and install it on your mac to make full features of the printer to work which includes scanner.
Secure Remote Connect Service is also avaialbe for Quick Resolution.
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