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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15768
Experience:  HNC Computing; Large format and multifunction printer expert
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I have an Epson WP4540 all in one printer. It continouwly

Customer Question

I have an Epson WP4540 all in one printer. It continouwly jams inside the printer. I have cleared the paper jams constantly but it continues to jam. The paper is trying to feed but it will jam. What need to be done?
Submitted: 8 months ago.
Category: Printers
Expert:  Electronics Pete replied 8 months ago.

Hi there,

There may be some fragments of paper still stuck inside the printer.

To clean it out, try pushing a piece of stiff card through the paper slot and all the way through the machine.

Let me know if that helps?

Customer: replied 8 months ago.
I just tried. It comes through some times however it's getting stuck in the back piece where I have to take the back piece off and pull the stiff card out. I will put the back part on and then it might work. In order words it's not rolling the paper or card completely through.
Expert:  Electronics Pete replied 8 months ago.

With the thick card, you will need to manually push it through by hand if possible.

If that doesn't clear the blockage then the printer will need to be disassembled.