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Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 12697
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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Error 5800 ink absorber full. How do I find the ink absorber

Customer Question

error 5800 ink absorber full. How do I find the ink absorber to empty it?
JA: Sometimes printer issues that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: My MX310 won't print because of the full ink absorber. Where is it and how do I empty it?
JA: Is there anything else the Printer Technician should be aware of?
Customer: No
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and connect you two.
Submitted: 8 months ago.
Category: Printers
Expert:  Dustin replied 8 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To reset this error and resume printing. Do the following

With the printer powered off but connected to a power source,
press the Power button while pressing and holding the Stop/ Reset button.
2. When the Power is lit, press the Stop/Reset button two times
while pressing and holding the Power button.
3. When releasing the Power button and the Stop / Reset button (regardless of order),
the printer will move into a service mode. (Waiting for menu selection)
4. When the on/off lights in green, press the Stop/Reset button the
specified number of time(s) according to the function listed in the table below.
(Each time the Stop/Reset button is pressed, the LED lights alternately in orange
and green, starting with orange.)
Note: press 4 times for waste ink counter reset.

Then, turn the machine off then back on.

That should clear the error and allow you to continue printing~

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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