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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The colors are not printing correctly on my Brother MFC-240C

Customer Question

The colors are not printing correctly on my Brother MFC-240C machine. I'm trying to run a setup purge, because one of the cartridges was in the wrong slot. I can't get pass step 4a. When I press MENU-BLACK START-MENU, the computer just beeps at me.
JA: Thanks. Can you give me any more details about your issue?
Customer: The colors are mostly blue.
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 8 months ago.
Category: Printers
Expert:  Sowrav D. replied 8 months ago.

Do you have correctly inserted the cartridges in the slot ?

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