Hi there and welcome
do you have the printer connected to your Laptop so you are now able to print?
Please let me know.
Sorry about the delay Charles, it was 30 minutes before you replied so I was busy with another customer.
I am not sure what you mean with "No I want you to tell me how to get it to work"... but on your computer you should have a program called Epson Scan
Tell me when you have located it please.
Sorry Charles, really not understanding your replies. I am not sure what Facebook has to do with this, or why your talking about payments....
I just want you please to respond to the question I asked you.
Can you do this please?
how is the printer connected to the computer Charles? Via wireless or via a USB cable?
Can you connect it to a different USB port on your computer.
Wait 5 minutes, then open Epson Scan and attempt to scan.
Tell me if it now scans please.