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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Bought 6520 HP Printer. Had. 18 months to a year (bought on

Customer Question

Bought 6520 HP Printer. Had for approx. 18 months to a year (bought on line). Made loud clicking sound when printing. Stopped printing black. Bought about $120 worth of ink (at Staples). Still the printer no longer prints black. Dealers won't repair. What do I do?
Submitted: 7 months ago.
Category: Printers
Expert:  Nathan replied 7 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you getting any error messages?

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