Hello. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
Is your computer a pc or a mac?
Is your printer connected to your router with an Ethernet cable or to your computer with a usb cable?
Does your printer work to make copies, not using the computer?
That is good news. There is nothing wrong with your printer, but it is not connected to your computer or to your router. That is the reason that it will not print. Is your mac a desktop or a laptop computer?
I am asking for information, so that I can determine what is the best way to connect your printer. Is your computer located next to your printer?
Okay. Good. You need to get a usb printer cable. You can purchase one at any convenience store for under $10. Or you can go to Best Buy or Fry's. It may cost slightly more at an electronic store, but it may be easier to find, since you do not really know what you are looking for.
You will plug the square connector into the back of the printer and the flat end into a usb port on your computer. What model is your mac, or hos old is it?
The problem cannot be solved without a cable. How many years old is your iMac?
Okay. Good. So it has usb ports, and you can use one of them to connect your printer to your computer. After you do that, we have to install the software for your printer with the connection we made. I can show you how to do that, but first you need the cable. This question will stay open for one week, if you cannot get the cable today.
If you can get it today, I will be here for several hours. I will not be online tomorrow.