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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do I turn duplex off?

Customer Question

How do I turn duplex off?
Submitted: 8 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Are you trying to turn duplex off for copying? Or for printing from the computer?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Customer: replied 8 months ago.
Printing from the Mac
Expert:  Viet - Printer Tech replied 8 months ago.

Thank you. When printing, at the print dialog window, do you see the option Two-sided or Duplex, etc.? Please reply at the box below. Thank you.

Customer: replied 8 months ago.
I have been printing with the 2 sided icon but received a message that the paper is not compatible with duplex printing and to turn it off but I can't find the dialog box
Expert:  Viet - Printer Tech replied 8 months ago.

OK, on the computer, after clicking on File -> Print option, then at the print dialog window, what happens when you uncheck the option Two-sided (or uncheck option Duplex), then print? Please reply at the box below. Thank you.

Expert:  Viet - Printer Tech replied 8 months ago.

Can you please click on the website below for the illustrations:

http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/M/MB2300%20series/1.0/EN/PPG/screens/duplex2.gif

When you are available, please reply at the box below to continue. Thank you.

Expert:  Viet - Printer Tech replied 8 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.