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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17010
Experience:  HNC Computing; Large format and multifunction printer expert
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Have just installed a new Printer MG 5765. Ink installed ok.

Customer Question

Hi, Have just installed a new Printer MG 5765. Ink installed ok. Print alignment done. paper loaded. Getting Support Code message...."Paper output tray is closed. Open the Paper out let tray". Cant find any guide foe this. Incidentally disc supplied is for MG 5700??? and is for windows. I have Apple Mac??? Help Ken
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Hi ....I just need to get my new printer working. I do not wish to sign up for monthly ongoing. I am a pensioner and a private , not business!
Expert:  Electronics Pete replied 1 year ago.

Hello Ken,

You will need to open the paper output try - please see the following guide:

https://www.youtube.com/watch?v=ncFivE5uviQ

Expert:  Electronics Pete replied 1 year ago.

Hi, just checking in on your question. How did things work out for you?