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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15771
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a Cannon Pixma MX310 printer. It is not feeding the

Customer Question

I have a Cannon Pixma MX310 printer. It is not feeding the paper from the back paper holder through the inside - seems to be jamming on the small roller. I have performed maintenance on the printer and it does not appear to have paper jamming the path.
Can you help me??
Submitted: 8 months ago.
Category: Printers
Expert:  Electronics Pete replied 8 months ago.

Hi SueKay,

There may be a small fragment of paper causing the jamming.

To clear the paper path, try manually pushing a piece of stiff card through the printer whilst it is turned off.

This will help to clear any stuck fragments of paper.

Let me know if that works?

Pete.

Expert:  Electronics Pete replied 8 months ago.

Hi, just checking in on your question. How did things work out for you?

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