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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9298
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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Why will my printer not except my new brothers lc 101cl the

Customer Question

why will my printer not except my new brothers lc 101cl the door closer does not work I open then close door by it say do not detect why?
Submitted: 7 months ago.
Category: Printers
Expert:  Russell H. replied 7 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

If you have a J475DW, it may not be compatible with an LC101cl cartridge, period.

The listing I found for a LC101 Black did not mention the J475DW, only the J4710DW printer model, as compatible.

That may be why it is not detected. Also that may be why you cannot close the door on it!

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