Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of the copier?
Thank you for confirming.
You will want to use the number keys to enter the WiFi password ***** the printer. Press the Tone button to switch the input mode from uppercase mode (:A), to lowercase mode (:a), and then numeric mode (:1). The current input mode appears at the upper right corner of the LCD (:A, :a, :1).
Alternately, you can hook the printer to your computer via usb and use the install software to configure the wifi on the printer that way, then disconnect the usb when done.
Do you need more help with this?