Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The answer to your question, depends upon just how it is refusing to print. Among choices are:
- feeds blank paper, no ink on it.
- doesn't react at all.
- gives error message and doesn't otherwise react.
So first please tell me (through Reply To Expert) what the refusal to print 'acts like', and then I'll recommend some solutions. Thanks.