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Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 12696
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I have Epson Stylus CX4200. I need to change ink cartridges

Customer Question

I have Epson Stylus CX4200. I need to change ink cartridges due to poor print quality. Light is blinking. How do I get them to slide left so I can change them?
Submitted: 8 months ago.
Category: Printers
Expert:  Dustin replied 8 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

You asked how to change the ink tanks before the red light is flashing, to do so you need to open the scanner and press the ink button. The cartridges should then move to the replacement position. The link below covers the entire process. http://files.support.epson.com/htmldocs/cx42__/cx42__00ug/maint2.htm#wp1020272

However, before you change the cartridge it would be worthwhile to try a printhead cleaning and then an alignment. The links below cover each of those processes.

For the printhead cleaning.. http://files.support.epson.com/htmldocs/cx42__/cx42__00ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=maint.htm#wp1021512

And for the alignment. http://files.support.epson.com/htmldocs/cx42__/cx42__00ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=maint3.htm#wp1020348

If you get stuck or run into any further issues you are welcome to respond.

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 8 months ago.
Not exactly. Manual says light has to be on steady, not blinking. The light is blinking. How do I get it steady? I pressed stop button but cartridges don't slide.
Customer: replied 8 months ago.
I already cleaned heads
Expert:  Dustin replied 8 months ago.

Ive just seen your reply.

Its not the stop button, but the ink button you have to press. If you read over this page, it shows the location and visual appearance of the ink button.

http://files.support.epson.com/htmldocs/cx42__/cx42__00ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=maint2.htm#wp1020272

If you already cleaned the heads and ran the alignment and it didnt help. Then you definitely need to replace the ink tanks.

If you get stuck or have further questions, let me know.

Dustin S.

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