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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9538
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I had to replace all inks to get the error mess'g that ink

Customer Question

I had to replace all inks to get the error mess'g that ink was low to stop.
Now i can't still can't print on my Brother MFC J615W contact via WIFI to my Max OSX 10.11.3
utilities says I'm "off line"
Brother error TS-07
Submitted: 8 months ago.
Category: Printers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

First, try doing a photocopy with the printer.

- if it photocopies, the ink cartridges are all OK.

Then, if WiFi printing is still 'offline', try restarting both the printer (but turning it Off, and waiting 2 minutes, then turning it On again), then then restarting the computer.

Let me know how that goes, please. Thanks.