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Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11416
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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I was checking on my error, I have a Dell 1110 Laser Printer

Customer Question

Hi Pearl, I was checking on my error, I have a Dell 1110 Laser Printer and the red light next to ! is lite
JA: Sometimes printer issues that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: When I cut it on, the green light stays lite for a second and then the red light next to the ! comes on.
JA: Is there anything else the Printer Technician should be aware of?
Customer: No
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and connect you two.
Submitted: 11 months ago.
Category: Printers
Customer: replied 11 months ago.
Hello, is somebody going to help me?
Customer: replied 11 months ago.
Hello, just refund me my money back, I can't wait any longer!
Expert:  Michael Hannigan replied 11 months ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the wait. My name is Michael. I will be helping you with your question today.

Customer: replied 11 months ago.
Like I said, I could not wait any longer and refund my money back. I see I was already charged and better get it back!!!!!!!!!!!!
Expert:  Michael Hannigan replied 11 months ago.

The red light means there is a paper jam.

To solve the problem, see "Clearing Jams in the Paper Tray".

Let me know if you still have questions

Mike

Customer: replied 11 months ago.
Sorry Michael, it was a Brand New Printer, never had a piece of paper in it, did not even read what I said. SO how in the world could it have a piece of paper? LOL, really and you want paid for this, get real. It was because I did not have any drivers for it, found that out from the Printer Company that made it and they helped me FREE!!!!!!!!! Just got done with them about 30 minutes ago.