Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of the printer?What specific problem are you having?
The only information that I am able to see from you is:
Align Printer Cartridge and Clean Print Head Utility
I have already installed a NEW Cartridge
Neither of those things pertain to a laser printer either.
Based on your comments thus far and the conflicting information, I'll opt out at this point and allow another expert to assist you.
Have a nice day.
Hi there and welcome
Do you still need help with this?