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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Align Printer Cartridge and Clean Print Head Utility

Customer Question

Align Printer Cartridge and Clean Print Head Utility
Submitted: 8 months ago.
Category: Printers
Customer: replied 8 months ago.
I have already installed a NEW Cartridge
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model of the printer?
What specific problem are you having?

Customer: replied 8 months ago.
The Printer does not print. I have already given you the model HP LaserJet 1102w. You are NOT doing a good job so far.
Expert:  Nathan replied 8 months ago.

The only information that I am able to see from you is:

Align Printer Cartridge and Clean Print Head Utility

I have already installed a NEW Cartridge

Neither of those things pertain to a laser printer either.

Based on your comments thus far and the conflicting information, I'll opt out at this point and allow another expert to assist you.

Have a nice day.

Nathan

Customer: replied 8 months ago.
Thank you . Nathan
Expert:  Richard replied 8 months ago.

Hi there and welcome

Do you still need help with this?