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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am replacing my previous Pixma Printer with a Pixma 6620,

Customer Question

I am replacing my previous Pixma Printer with a Pixma 6620, All installations are complete, but I still have the Desktop control Panels from my previous Pixma. How can I find the new Control Panels?
Submitted: 9 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Are you currently able to print to the new printer?

Is there any issue using your new printer?

Where do you see the old printer is still showing?

Do you have windows xp, vista, or 7, or 8, 10, or Mac computer?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 9 months ago.

What's the model of your old printer?

Where do you see the old printer is still showing? Is it in a particular application? Does it interfere with using your new printer?

When you are available, please reply at the box below to continue. Thank you.

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